Latam is one of the largest airlines of Latin America which has been serving travellers since ages. If you choose this or have chosen this for your current trip, you must have picked up the best for yourself.
But, there are some circumstances like you need to change your name on the booked tickets and looking for a solution. Don’t worry as the airline is very flexible and we’re also here to guide you about this process.
Are Name Changes Allowed?
Simply speaking, Latam name changing policy is a little bit tricky and complex but it is not impossible to make the changes.
- Kindly note that it only allows minor changes to be done spontaneously.
- Petty changes include the spelling mistakes, the typing errors and if you want to change your name format.
- For major changes, a prolonged process will be followed with more supportive documents. The airlines will ask you to cancel your ticket and rebook with the legally correct name.
How to Apply for the Changes
It is easy to apply for the changes at home if you are a technical person-
- Just login to your account and go to my trips or manage my bookings section.
- There will be an edit passenger information option which you need to click.
- Make the necessary changes that you need to do and save the changes.
- If you will do the modifications within the 24 hours of time frame, there will be no applicable fee.
Making the Changes through Assistance
It is a great idea to ask for assistance through customer support executives when you are not a technical person. They will either help you throughout the process or make the changes on your behalf.
- Just visit the official website and the official number will be given over there. Call on that number which is 24/7 working.
- Let them know about your reservation details, your problem and request them to make the changes.
- If it would be possible, they will let you know and ask you to provide the supportive documents for a change.
- Make sure that you explain your genuine problem to them and then request the changes.
- Most probably there will be no fee but if there would be any applicable fee, pay that amount and your changes will be done.
What are the Major Changes?
The changes which will take longer period and more supportive documents are like-
- The surname changes after your marriage or after divorce. In such cases your marriage certificate and divorce decree will be required.
- The legal changes in your name in which the court ordered documents will be needed.
- Adding suffix or prefix in your name like Dr., Prof., etc.
Offline Changes
If you think that your query is not being resolved quickly through the online means, you have an option to go for the offline changes-
- Visit the official counter at the airport with all your documents and fee in any case.
- Provide your details, explain your problem to them and request the changes for them.
- Provide the copy of your documents and if you are applying for the modifications at the end moment there will be an applicable fee too.
- Pay that amount and your required changes are done.
What if you Can’t Make the Changes?
- It is a mandatory policy for almost all the airlines including Latam that your name must be the same on your official documents and on the ticket.
- After a time frame the airline will not allow you to make the changes specifically the major and legal changes. In this case you will be asked to cancel your current booking.
- But, don’t worry as you will be eligible for a full refund. Just try to sort the things out within 24 hours of your purchasing and apply for the refund.
Frequently Asked Questions
- Are the name changes allowed on all sorts of fares?
No, not on all kinds of fares. There are fare restrictions in this airline.
- Are the end moment changes allowed?
Name changes can be allowed but not before the 24 hours departure time window.
- What if you don’t get your refund?
Latam airlines will not take advantage of your problem. If you will not get your refund you will be subject to getting a travel credit for your future travels.
Read Also: How Do I Change My Flight on LATAM