Information management is the number one priority of successful businesses around the globe. With the increased cloud-based customer relationship management (CRM) software, this activity has increasingly become online, and you cannot access it without an active internet connection. This requires your devices to be connected to the web 24/7 in order to take control of your information. Additionally, third-party access is more concerning. Almost all the cloud-based subscription CRMs require you to pay them regularly for the cloud hosting fee, and your information continuously remains prone to advertisers. They are selling your data and earning passive money in return. This necessitates looking for the best free offline CRM software for small businesses in 2025.
On the other hand, offline and PC-based CRM offers advanced features. Simultaneously, they allow you absolute control over your information. You have greater privacy in your own hands for your data, which you can access anytime and from anywhere in the world. Offline CRM software prioritizes the security of your data. They do not sell it to third-party advertisers. It doesn’t matter if the internet is down at your location; just switch on the PC and access the important information instantly without paying any extra fee for frequent subscription renewals.
Table of Contents |
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Top 10 Free Offline CRM Software for Small Business |
1. DejaOffice |
2. HubSpot CRM |
3. Zoho CRM |
4. Bitrix24 |
5. Freshsales |
6. Insightly |
7. Streak CRM |
8. Agile CRM |
9. Apptivo CRM |
10. Suite CRM |
Key Takeaways |
Conclusion |
Top 10 Free Offline CRM Software for Small Business
Here is a list of the top 10 free offline CRM software options in 2025. These tools help small businesses stay organized and work well without an internet connection. They have important features for managing better customer relationships, tracking sales, and improving teamwork.

1. DejaOffice
DejaOffice is a reliable and mobile-friendly CRM solution for small businesses that require offline functions. With DejaOffice, businesses can manage contacts, sync calendars, organize tasks, and take notes offline. This makes it a great choice for companies that are always moving and need access to customer information on mobile devices, even in places without internet. Whether meeting clients or working from home, DejaOffice helps you stay organized without worrying about connection issues.
One standout feature of DejaOffice is its ability to sync CRM data automatically when the internet connection is available again. This makes sure that all updates and changes made offline are saved, so it is easy to keep customer information up to date. Additionally, DejaOffice works well with many mobile platforms, giving a user-friendly CRM experience. This flexibility and offline access make it a useful tool for small businesses that want to manage customer relationships well, no matter where they are.
Pros:
- Mobile-friendly CRM
- Offline access to key features
- Syncs data when reconnected
- Integrates with various mobile platforms
Cons:
- Advanced features in the paid version
- Free version lacks full customization
- Interface takes time to learn
- Setup process may be time-consuming
2. HubSpot CRM
HubSpot CRM is a strong CRM tool that simplifies customer management. Its free version provides all the basics that small businesses need. The main reason for liking HubSpot is its simplicity, which allows users to track deals, manage contacts, and automate tasks very easily. Even if HubSpot works mostly in the cloud-based services, it does not leave you without options when offline. It is a fantastic choice for businesses that want a flexible CRM that continues to work when there is no internet access.
Its smooth change between offline and online work makes HubSpot CRM special. The tool has full offline functionality. This allows teams to update customer profiles. Teams can track sales progress. They can manage workflows without the internet. Once you are back online, HubSpot syncs all the offline changes. This ensures that everything is current. This helps you stay on top of your customer relationships. You can meet your business needs, no matter where your team is.
Pros:
- Intuitive and user-friendly interface
- Built-in email tracking and automation
- Strong reporting and analytics features
- Scalable as your business grows
Cons:
- Limited offline capabilities for certain functions
- Advanced features require a paid plan
- May be overwhelming for small teams
- Limited customization in the free plan
3. Zoho CRM
Zoho CRM is a flexible and customizable CRM platform. It offers a free plan for small businesses. This plan is good for small businesses that want a cheap and effective tool for managing customer relationships. It has strong features like lead management, contact tracking, and basic analytics. Zoho CRM helps businesses complete their CRM tasks without needing complicated setups or high upfront costs. This tool is good for small companies that want flexibility and growth in sales.
The offline functionality of Zoho CRM makes it more appealing. This feature lets users manage leads and contacts while they work without an internet connection. The best part is that when the internet is available again, Zoho CRM syncs all offline changes automatically. This keeps your data fresh and accurate. The platform has a clean and easy-to-use interface. It makes navigating and using CRM features simple. It is a good choice for businesses that want simplicity and function.
Pros:
- Customizable CRM solution
- Supports lead and contact management
- Provides strong automation features
- Integrates well with other Zoho apps
Cons:
- Limited offline access for advanced features
- User interface can be complex for beginners
- Free plan has limited customization options
- Lacks advanced reporting capabilities

4. Bitrix24
Bitrix24 is more than a CRM. It is a powerful tool for your business operations. Its free plan helps small businesses manage customer interactions. It also supports team collaboration in one platform. Bitrix24 offers many tools besides CRM features. These tools include project management, communication tools, and task tracking. This makes it a solution for businesses that want an all-in-one workspace.
What makes Bitrix24 special is its offline functionality. Unlike many CRMs, it allows businesses to work without an internet connection. You can update contacts, track deals, and assign tasks easily. Bitrix24 syncs all your offline data when you are back online. It ensures your workflow does not stop. This makes it a useful solution for businesses that need a reliable CRM. It can handle the demands of a fast-paced workforce.
Pros:
- Combines CRM with collaboration tools
- Task management and project tracking
- Comprehensive free plan with key features
- Integrates with many popular tools
Cons:
- Complex user interface
- Limited mobile app functionality
- Some features are difficult to navigate
- Free plan has restrictions on storage
5. Freshsales
Freshsales does not try to overwhelm your team. It provides what is necessary for small businesses. This helps keep the customer relationship engine running well. The free version has only the basics. These include contact management, lead scoring, and deal tracking. The interface is clean and simple to use. This simplicity makes it a good choice for small teams. They can stay organized without wasting time on complicated setups.
Freshsales turns problems into chances when you work offline. It does not let a lack of internet slow you down. It lets users continue managing customer data as if they were online. You can enter details during a meeting or update deals while traveling. Freshsales ensures nothing is forgotten. Once you are back online, all updates will sync quickly. This makes it easy and stress-free. You do not have to worry about being offline. Your team can stay productive regardless of where they are.
Pros:
- Easy-to-use and intuitive interface
- Built-in email tracking and automation
- Offline access to essential features
- Affordable pricing for small businesses
Cons:
- Limited customization in free plan
- Lacks advanced reporting and analytics
- Mobile app can be less intuitive
- No advanced project management features
6. Insightly
Insightly offers a free CRM plan. It is perfect for small businesses that need an easy solution. You can manage customer relationships easily. Insightly focuses on simplicity. It combines contact management, project tracking, and task organization in one place. It gives essential CRM features for teams that need to work offline. This ensures business processes continue smoothly even without internet access. Its simple interface makes it a great choice for businesses that like an easy and efficient CRM experience.
Insightly allows work without a network connection. This makes it a unique choice for offline CRM. Users can keep working on tasks. They can also manage contacts and track projects. They do not need to worry about internet problems. When the device connects to the internet again, Insightly syncs all updates. This means nothing is lost. Its offline features help teams stay productive and organized, no matter where they are.
Pros:
- Combines CRM with project management tools
- Customizable dashboards
- Robust search functionality
- Integration with third-party apps
Cons:
- Limited marketing automation features
- Basic reporting tools
- Mobile app lacks full functionality
- Free version restricts customization
7. Streak CRM
Streak CRM gives a special way to manage customer relationships. It works well with Gmail. It helps businesses that rely on email marketing. Users do not need many tools for their work. Its CRM features are in the inbox. Small businesses can manage contacts, track deals, and take care of customer relationships all in one place. The free version of Streak CRM adds to this efficiency. It lets users access important offline features.
Streak has more than just email integration. It allows businesses to create custom pipelines. Its design is easy to use. This lets companies change their CRM workflow to fit their needs. They can manage sales, customer service, or project updates. Users can still update contacts when they are offline. They can add notes and track progress without fear of data loss. When they go online again, everything syncs automatically. This stops any update from being missed. This makes Streak a flexible CRM. It keeps operations running smoothly regardless of internet connection.
Pros:
- Fully integrated with Gmail
- Highly customizable sales pipelines
- Seamless email and CRM management
- Simple task management within email threads
Cons:
- Limited for non-Gmail users
- Free plan lacks some advanced features
- Basic reporting and analytics
- Difficult to scale for larger businesses

8. Agile CRM
Agile CRM is known for its powerful and easy-to-use tools. The free plan gives small businesses the basics. It includes contact management, deal tracking, and simple digital marketing cloud automation. Its ability to work offline is good for companies that move around often. Agile CRM helps you run your business without needing a constant internet connection. You can manage customer information and track deals easily.
This tool is simple and easy to use. It is made for small businesses that want to stay organized. You can manage contacts and track deals even when your device is offline. When your device connects to the internet again, everything syncs automatically. This way, you do not lose any progress. Agile CRM is a good choice for businesses that want flexibility and key functions.
Pros:
- User-friendly interface
- Built-in marketing automation tools
- Affordable for small businesses
- Contact segmentation features
Cons:
- Basic reporting features
- Restricted advanced customization
- Limited third-party integrations
- Mobile app lacks advanced features
9. Apptivo CRM
Apptivo CRM gives small businesses a flexible and customizable solution. You can use it without a constant internet connection. The free plan has essential features like customer data entry, information management, project tracking, and invoicing that work offline. Apptivo helps businesses track important tasks even when they are not online. This tool is great for teams that need something that works anywhere.
It is unique because it lets businesses customize their CRM system to fit their needs. You can manage contacts, track sales, or handle invoicing. The offline feature means work does not stop when the internet goes down. When you connect to the internet again, Apptivo syncs updates automatically. This helps businesses stay productive no matter the connection status.
Pros:
- Highly customizable CRM
- Affordable paid plans
- Multi-language support
- Includes project and task management
Cons:
- Steep learning curve
- Basic analytics and reporting
- Lacks advanced automation features
- Slow customer support response times
10. SuiteCRM
SuiteCRM is a strong open-source CRM that is flexible and can grow with your business. It is for businesses that need a complete CRM solution at low costs. SuiteCRM gives you many features, like contact management, sales tracking, and workflow automation. All these features are available offline in the free version. Its open-source design lets businesses change the CRM to fit their needs. This makes sure it works well with their special requirements.
This management tool is very attractive because it works offline. Businesses can keep managing important tasks without an internet connection. They can update contacts or track sales with SuiteCRM. It helps them stay productive all the time. When they get online again, the CRM syncs all changes automatically. This keeps everything up-to-date. The customization options in SuiteCRM, and its offline abilities, make it a strong tool for businesses that need a special and reliable CRM solution.
Pros:
- Open-source with extensive customization
- Robust workflow automation
- Comprehensive reporting tools
- No vendor lock-in
Cons:
- Requires technical setup
- No dedicated mobile app
- Performance issues with large datasets
- Relies on community-driven support

Key Takeaways
- Offline Access is Important: In 2025, businesses must keep working without interruption. CRMs that work offline help teams manage customer relationships and tasks without an internet connection. This matters a lot for businesses in remote areas or during sudden outages.
- Free but Strong: Many of these CRM tools are totally free. They have advanced features like lead management, deal tracking, and project coordination. Usually, these features are in expensive versions of CRMs.
- Easy Integration: These CRMs give smooth data syncing and offline use. They help businesses manage CRM work without interruptions. After getting internet again, updates sync automatically. This keeps data consistent.
- Open-Source Benefit: Some CRM provides open-source choices. This lets businesses change and adjust the CRM to fit their needs. This kind of flexibility is rare in other free CRM tools.
- User-Friendly Design: These CRMs are easy to use. They have simple interfaces that make them easy for teams of all skill levels. This allows businesses to use the tools quickly without having big learning issues.
- Customizable for Growth: As businesses grow, their CRM needs to change, too. Many of these tools provide solutions that can help the industry grow. They offer extra features and customization for changing needs.
- Effortless Data Syncing: These CRMs keep all data safe and organized when working offline. When the internet connection comes back, the CRM syncs the updates automatically. This way, no important information is lost during the offline time. It helps to keep operations running smoothly.
Conclusion
For small businesses that want to make their operations better, working offline is very important. The CRM tools here give this ability. They let teams manage customer relationships, track sales, and coordinate tasks without needing the internet. This flexibility lets businesses stay productive when the internet is not available. Employees can focus on what is important: building and keeping strong connections with customers.
Choosing the right CRM can change how well a business manages its growth and daily tasks. With offline features, these CRMs help businesses to be ready for any outages. They can succeed even if there are connection problems. With strong features, simple use, and easy integration, these free CRM solutions are great for businesses that want to work better without extra costs.